Delivery Policy:

  1. Delivery Policy:
    1. Shipping Locations:
      • HerbalShades.com delivers products across India, spanning from metropolitan cities to remote areas, ensuring that everyone has access to our premium personal care items.
    2. Shipping Methods:
      • We partner with reliable courier services to ensure prompt and secure delivery of your orders.
      • Delivery times may vary depending on your location and the shipping method chosen at checkout.
      • Expedited shipping options may be available for select products, allowing you to receive your order even faster.
    3. Order Processing Time:
      • Orders are typically processed and dispatched within 3 business days of payment confirmation.
      • You will receive a confirmation email with tracking information once your order has been shipped.
    4. Shipping Charges:
      • Shipping charges may apply based on your order total, shipping destination, and chosen shipping method.
      • Free shipping may be available for orders exceeding a certain amount. Please refer to our website for current offers and promotions.

Return Policy:

  1. Eligibility for Returns:
    • You may be eligible for a return if you receive damaged, defective, expired, or incorrect products.
    • Returns may also be accepted for products that you are dissatisfied with, provided they are returned in accordance with our policy.
  2. Return Request Procedure:
    • To initiate a return, please contact our customer service team within 3 days of receiving your order.
    • Provide your order number, details of the product(s) you wish to return, and the reason for the return.
    • Our customer service team will guide you through the return process and provide instructions for returning the product(s).
  3. Return Shipping:
    • Depending on the reason for the return, return shipping may be covered by HerbalShades.com.
    • follow the return instructions provided by our customer service team to ensure that your return is processed smoothly.
  4. Refund Processing:
    • Once we receive and inspect the returned product(s), we will initiate the refund process.
    • will be issued to the original method of payment used for the purchase.
    • allow 15-20 business days for the refund to be processed and reflected in your account.
  5. Exceptions:
    • Certain products may not be eligible for returns due to hygiene or safety reasons. These products will be clearly marked on our website.
    • Clearance or final sale items are not eligible for returns or refunds unless they are damaged or defective upon receipt.
  6. Changes to Policy:
    • HerbalShades.com reserves the right to modify or update this delivery and return policy at any time without prior notice. Any changes will be effective immediately upon posting to the website.

By placing an order on HerbalShades.com, you agree to abide by the terms of this delivery and return policy. If you have any questions or concerns regarding delivery, returns, or our products, please don't hesitate to contact our customer service team for assistance.

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